From Withdrawals to Games Range: Our Honest Review of Pokiesurf Casino

Welcome Bonus & Promotions

When I first signed up, I was impressed by the generous welcome package. New players get a 150% bonus up to 1,000 AUD + 20 Free Spins daily for the next 5 days. But that’s not it; they are giving a 100% bonus of up to 1,000 AUD on 2^nd deposit and a 100% bonus of up to 1,000 AUD on 3^rd deposit. All of this was available for just a minimum deposit of 20 AUD. However, I felt like the wagering requirements were high, i.e., 40x to get the funds out of your account.

Game Selection

With hundreds of games across multiple providers, Pokiesurf Casino has plenty of variety. The live dealer section offers games like roulette, blackjack, and baccarat streamed from professional studios. For slots, big names like NetEnt, Microgaming, and Playtech ensure titles like Starburst and Gonzo’s Quest are all available. I personally loved table games at this casino.

You can find all games under one tab, categorized by their type. Some games that I enjoyed playing were Narcos, Buffalo Power, and Fortune Reels. They have a good variety of games that won’t let you get bored.

Apart from this, many top gaming providers offer casino games to this online casino, such as Microgaming, Thunderkick, NetEnt, Relax Gaming, Push Gaming, Play’n Go, and several others. The audio quality and visuals make you feel like you’re playing in a land-based casino.

Payment Options

Accepted payment methods include credit/debit cards like Visa and Mastercard. The transactions were fast; however, processing withdrawals took about 48 hours. One thing I would have liked about the casino was that the transfer took around 5 working days to show in the bank account. Plus, they don’t process requests on weekends.

Customer Support

They have a live chat available where you can drop your queries or even email them. Unfortunately, their customer support was not as quick as I expected. They take 12 hours to process any queries, which is too much if you ask me. Players are normally very impatient, and this delay can drive them away.

Is it Safe & Trusted?

One point bothered me in the beginning—this online casino is not licensed. This might raise a concern among players. A licensed casino means that you don’t have to worry about the cheating factor or fraud. With the license out of the picture, it might force high-rollers to think twice before depositing their money. I was skeptical about depositing cash initially, so I started with just 20 AUD to avoid bigger losses.

Room for Improvement

They first need to work on obtaining a license and then improving the withdrawal time. Also, giving the website a makeover will make it more attractive for new players. They could also add more payment methods to allow seamless deposits and withdrawals for players. Lastly, online casinos only accept Australian players, which is a limitation for players outside Australia. If they wish to make this online casino a success, they have to open the site for more players to try it.

Final Verdict on Pokiesurf Casino

Pokiesurf is a good online casino game, but there’s room for betterment. They have a good variety of games, but adding more payment methods will open doors for all players. Overall, it was a good experience working on the casino site. If you’re a beginner and not planning to bet big, then it’s a good starting point.